RETURN POLICY

Terms and Conditions | Privacy Policy

Your jewellery will be made with the utmost care and we want you to be delighted with your purchase. 

If you are not satisfied with your jewellery, we will be happy to exchange for another item from our collection or issue you a credit note. Please contact us within 7 days of receiving your purchase to obtain a return authorization number. The returned item must be in unworn condition and shipped in its original packaging. We thank you for packaging the returned goods with care as we are not responsible for damages sustained during return shipping.

Your credit note will be issued upon receipt of your package for the full purchase price and will exclude shipping fees. We reserve the right to deduct a restocking fee if the returned item is not in unworn condition.

If complimentary shipping was provided, a $20 restocking fee will be deducted from the credited amount.

No returns are accepted on custom-made jewellery.