Your jewellery will be made with the utmost care and we want you to be delighted with your purchase.
If you are not satisfied with your jewellery, we will be happy to issue a full refund within 15 days of receipt or you may exchange for another item from our collection or a credit note within 30 days of receipt. Please contact us within 7 days of receiving your purchase to obtain a return authorization number. The returned item must be in unworn, brand new condition and shipped in its original packaging. We reserve the right to deduct a restocking fee of 20% of the purchase price if the returned item is not in unworn, brand new condition. We thank you for packaging the returned goods with care as we are not responsible for damages sustained during return shipping. No refunds will be issued on shipping costs and you are responsible for all return shipping costs.
No refunds or exchanges on custom-made jewellery.