Shipping policy

We'll do our best to ship your jewellery within two business days. If your selection is not in stock, we will handcraft it just for you and send it within 1-2 weeks. You will be notified of the status of your order and when your purchase is on its way.

Your jewellery will be enclosed in our popular anti-tarnish velvet pouch and mailed inside a protective bubble wrap envelope.  If you'd like your jewellery enclosed in a gift box instead, let us know in the Notes section of the Check Out page.

COMPLIMENTARY GIFT WRAPPING

Let us know if your purchase is a gift and we will gift wrap and mail it directly to its recipient. We can also include your personal message handwritten on a beautiful card.

CURBSIDE/STUDIO PICK UP (TORONTO ONLY)

Select Curbside Pick Up at checkout and we will contact you shortly after your order is received to schedule  a pick up time. Curbside Pick Up is free.

SHIPPING WITHIN CANADA

All orders within Canada are shipped via CanadaPost Expedited Service unless otherwise requested. Shipping is FREE on pre-tax purchases over $150. A $9 flat shipping rate is available for orders below $150.  A tracking number will be provided.

SHIPPING TO THE USA

All shipments to the US are shipped via CanadaPost which then connects to the United States Postal Service (USPS). Shipping is FREE on pre-tax purchases over $150. A $12 flat shipping rate is available for orders below $150.  A tracking number will be provided.

To obtain an estimated shipping date or to expedite your order, please contact us prior to submitting your purchase and we will make every effort to accommodate your request.

To purchase outside Canada or the USA, please contact us us before submitting your order.

DUTIES & TAXES

If you are purchasing within Canada, taxes applicable to your province will be charged upon checkout. If you are purchasing from outside of Canada, any applicable taxes, duties and broker fees will be charged at customs upon arriving to the destination country.